At DE Lanka, We strive to ensure you're satisfied with your purchase. If you're not completely satisfied, we're here to help.

Returns:

1. Returns are accepted within 14 days of delivery.
2. Returned items must be in their original packaging, unused, and in resalable condition.
3. Please notify us of your intention to return an item via email or phone.

Return Process:

1. We'll provide a Return Merchandise Authorization (RMA) number to facilitate the return process.
2. Please deliver the item back to us at the address provided, with the RMA number clearly marked on the package.
3. We'll inspect the returned item to ensure it meets our return conditions.

Refunds:

1. If the item is received in its original condition, we'll provide a full refund of the purchase price.
2. A restocking fee may apply if the item is not in its original condition or is damaged.

Exceptions:

1. Custom orders may not be eligible for returns or exchanges.
2. Used or damaged items may not be eligible for returns or exchanges.

Contact Us:

If you have questions or concerns about our return policy, please contact us.

Changes to This Policy:

We may update this policy to reflect changes in our practices or applicable laws. We'll notify you of significant changes.